Europe's no. 1 Croatia representative with over 10 million accommodations
Covid 19: You can find the latest travel information and tips here here.
Covid 19: Latest travel information and advice
Holidays in times of the corona pandemic
The problem of corona presented us all with new challenges.
Customers contact us every day with many questions and considerations.
Since it is not always possible to react promptly to the many calls and emails, we have summarized the most important information about the current situation here
Please click on the area you are interested in for more information
Bitte lassen Sie sich nicht durch die absolut übertriebene Hetze mancher Medien verunsichern: Schauen Sie lieber auf die aktuellen Zahlen in Kroatien und vergleichen Sie diese mit Ihrem Herkunftsland.
Hier eine weltweite Übersicht:
Vacation despite Corona - but safe!
Croatia has already opened its borders.
All necessary measures and guidelines for the protection of locals and guests have been implemented.
There is no quarantine upon entry and no health certificates are required.
It is sufficient to show your travel voucher, which you will receive after payment of the entire booking.
You can avoid waiting times at the Croatian border.
All you have to do is fill out a form at https://entercroatia.mup.hr/Edit.
You will then receive a document which you should print out and take with you.
Show this at the border.
The officer then only has to scan a code and you can drive through.
There will also be an extra drive-through lane.
IMPORTANT: If this is too complicated,you don't have to do that.
Then just show your travel voucher and the customs officer has to enter your details.
In addition to the usual travel documents, you only need a Travel voucher to enter Croatia as proof that you have booked an accommodation.
Show this at the border.
You don't have to go to quarantine or anything like that in Croatia.
The country of Croatia has had a flagship pandemic containment in recent weeks, with rates that are among the best in the world, better than Germany, Austria, Switzerland and many more.
It has no risk areas, as is unfortunately the case in Italy, Spain, France or Great Britain
Croatia, as the country currently holding the EU Presidency, behaved particularly well during the pandemic and continues to do so.
The usual EU safety precautions apply.
Security measures on site
All accommodations and facilities must be thoroughly cleaned and thoroughly disinfected before each guest according to strict safety criteria.
In the holiday homes you can expect “your own” four walls and you can feel at home.
There you stay among yourself, i.e. no stranger enters your privacy.
You can prepare your meals like at home or use the offers of local gastronomy, such as delivery services, terraces with a sufficient distance, etc.
Our hotel partners have also adapted to the new situation in order to enable you to have a safe holiday: the hotels are only partially occupied in order to be able to implement the safety regulations.
The staff is trained and prepared accordingly.
in the dining rooms and on the hotel terraces, new ways are being followed in order to maintain a safe distance and to feast safely.
The mobile homes on campsites combine both: living “among themselves” and the sufficient distance to the neighbor.
Here, too, no full occupancy will be allowed.
The country's health care system has also adapted to the new challenge and “upgraded” it, so that it would also be no problem to provide the necessary medical care in case of doubt.
As far as the beaches are concerned, the municipalities will provide appropriate distance regulations and disinfection measures so that beach bathing will also be possible.
You can swim safely in the sea and in the pool and do not have to be afraid of infection because the virus is not transmitted via the water.
So look forward to the warming sun rays, the impressive nature around the Adriatic Sea, the varied and tasty Croatian cuisine and a refreshing dip in the sea.
Do you want to rebook your booked vacation to a later date this year or next?
If you do not want to or cannot start your booked vacation, we offer you as a goodwill offer that you can postpone it until the 35th day before arrival free of charge to a later date this year or next year.
This way you can secure your selected property at the current price.
Later rebooking requests can only be made free of charge with the consent of the service provider.
The money already paid in remains as credit for your new booking.
It is sufficient if you inform us of your rebooking request by email.
Please do not give us your rebooking requests by phone, as our phone lines are overloaded due to the increased volume.
If you definitely cannot or do not want to go on vacation and do not want to change your booking, you can of course cancel your booking at any time.
If your vacation falls within the period for which there is a travel warning from the government of your country, you can cancel free of charge:
Information about travel warnings
If your vacation falls outside of a travel warning period, cancel according to the cancellation policy that applied when you made the booking and that you accepted.
Our employees are currently overwhelmed with written and oral inquiries from customers, landlords and hotel partners.
Most customers who cannot travel have rebooking requests.
Zudem müssen im Hintergrund die bevorstehenden Kundenanreisen und die Instruierung der Vermieter und Leistungsträger vollbracht werden.
Unfortunately, this causes delays in processing your request.
Please refrain from inquiries in this regard.
We do our best to act as quickly as possible.
Unfortunately, it can also take several weeks.
Trip cancellation cover
A pandemic is "force majeure".
In this case, our ADRIALIN travel cancellation insurance does not apply, as does most other travel insurance.
If the borders of your country and / or the destination country are closed, you cannot travel, even if you want to.
If your government issues a travel warning, you shouldn't travel either.
In such cases, of course there are no cancellation costs for you.
Your trip will be canceled free of charge.
You can choose to rebook to a later date this year or next year or to definitely cancel your booking.